Ways to Spark Better Thinking in Brainstorms

Tom Kuplic on December 14, 2011 ·

We always hope that creativity will hit the instant we start a brainstorming session and a revolutionary, big idea will emerge magically from some quiet corner of the room. Good luck. Doesn’t happen. There’s even some new research that shows a lot of what people have been doing in brainstorm sessions is short-circuiting your team’s creativity. Here’s how to get good ideas out of your team:

Get the Culture Right

Creating an atmosphere that encourages and inspires creative thinking is more important than any activity you can conjure up for a brainstorming session. Design Thinking guru and IDEO CEO and President Tim Brown advocates the importance of giving “permission to innovate” and letting minds wander and think even at times it’s not expected. If the culture is right, you can bring in people from different backgrounds, engineers, marketing folks, R & D staff, and even sales people to bring diverse viewpoints to the problem.

Define the Problem

Is the problem clear and you need a range of solutions, or are you in search of lots of general ideas for a general issue?  It’s the difference between “How do we get consumers to use their debit card instead of credit card?” to “How do we empower students to become social media brand advocates for our school?”

If your problem is clear, there needs to be slightly more structure surrounding the brainstorm, because people need direction from the problem and the problem owner to guide their ideas. Let this be the starting point

If you are searching for more ideas for a general issue, give people more freedom to generate ideas before, during, and after the scheduled brainstorm to make it as effective as possible.

Start Alone, Bring Together

A recent study by Texas A & M researchers showed that allowing people to think individually on a topic before coming to a group brainstorm helped produce more creative solutions than limiting people to a set brainstorm session.

Within the brainstorm itself, it is important not to think by constraints. We like to say, “No one can wear the poo-poo hat.” That means no saying poo-poo to an idea that isn’t fully formed. So what if it is uncooked or even raw? If your goal is to generate ideas, any thought in any form should be invited into the brainstorm.

Relinquish the Title and the Whiteboard

It is important to work collaboratively and openly and to invite in a little mess. When more ideas are needed, let more people take turns walking up to the whiteboard, let more people draw diagrams.

The same Texas A & M study found that groups that were allowed to interrupt one another came up with more creative ideas. In short, you need to create a “blurt it out” culture in the brainstorm. Make sure those interruptions are “Yes, and…” not “No but…” remarks. It’s how improv players keep the scene going and the same is true for brainstorms.

If things get messy and tense and people start losing energy, don’t give up. Take a five minute break. Don’t get on your cell phone, don’t email. Take a walk, move your body. Research shows that these types of break can dramatically increase the productivity of brainstorms.

Capture and Display Ideas for Lingering Hunches

A permanent whiteboard or chalkboard, or a wall in your office that displays ideas for a certain project will not only help group members visualize your thought process but also jog the mind and keep it active. Capturing ideas in all their worth, whether it be through visual thinking, storytelling, metaphors can help folks that have a lingering hunch. Great ideas don’t live on a schedule but they won’t ever emerge if you don’t keep the building blocks present in your team’s mind.

For more resources on brainstorming see: Doug Hall’s book “Jumpstart your Brain” Roger Van Oeck’s book “Creative Whack Pack”

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Esotika GlassesThere are product categories that have gone years without innovation. And when I say years, I mean since Ben Franklin’s time.

Take, for instance, reading glasses. It’s not like they’re things that people seldom use. Some of us, well, actually all of us, are facing the inevitable entropy called aging. So, while reading glasses are useful, they aren’t necessarily celebrated or loved. Sort of like vacuum cleaners, Pepto-Bismol or hearing aids.

 

What’s new Ben Franklin?

So when a new product came to us with something that innovates in this category, it got our attention. Todd Huschka had an idea: make designer reading glasses that aren’t bifocals, but you don’t have to keep taking them on and off. His idea was to simply cut the conventional lens shape into a “U” so you could use your long distance vision looking straight ahead most of the time, but when you had to read you simply looked down through the glass portion for correction. Glasses to read. Not glasses to see far. Pretty slick idea. It seemed like a product with a lot of potential but would need to be differentiated on more than just the functional benefits. After all, there wasn’t a burning need for reading glasses. So what is the burning need and reason to live in a target consumer’s life?

 

Think deeper than benefits. What’s behind the need?

Rather than stabbing blindly (pardon the pun) in the dark, the first step is to figure out who your audience is. In this case it starts with demographics, but quickly expands to deep psychological needs. You don’t need anything but walking around research to know that the biggest audience for this product is people over 40. Demographics done. That’s the easy part.

The next step is to figure out what is their need? Not functionally, but psychologically. What about this brand makes them more of who they are? Not who are they–a 40-year-old female who’s facing farsightedness–but who they are archetypically? A brand acts as a prop in their personal theatre, so the key to success is to discover the story they are telling the world through the product.

 

What story are they telling to the world?

First off, the bad news: they’re aging. What happens when you age? You fight it. You deny it. You rebel against it.

Then the good news: when you age you just want to stay cool. Many people carry brands that say: “I’m still there. I’m still young.” Products that embrace the unconventional, that eschew normality scream young.

The story many people of this age want to tell the world is, “I’m still an original.  I’m not a fuddy-duddy. I’m still the cool rebel I always was.”

This is the harmonic convergence we’re looking for: a product that is avant-garde and breaks convent; a product that rejects convention and was literally born out of a need for re-inventing the way it’s always been done. That the product meets a consumer who is rebelling against aging and needs a brand-prop that screams unconventional.  Voila! Burning need.

 

Who gets to be invited to the show?

Does this mean that every boomer out there is going to wear these glasses? Far from it. Positioning is not about inclusion, it’s about exclusion. Besides, it’s unlikely that we’re going to sell this brand to people who desire conformity.

So we have an archetype: The rebel. The rebel, in a nutshell, is about tearing down the old. Breaking convention. Doing it differently. Creating a better world by getting rid of the old one.

From this point onward a brand can begin to form its unique point-of-view. The archetype informs everything from the name to the packaging to the tone of voice. It tells you who to cast as models and how to answer the phones. It informs new product innovation and sales strategies. In short, an archetype is the center of the brand universe. It establishes a need for products beyond the functional.

 

 

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