January 13, 2011
Marketers today face a confounding and complicated problem: strategy integration and optimization. It stems from the explosion of cable channels, websites, mobile apps, events, online games, shopper marketing and e-commerce sites. Touchpoint mix is also changing the times, places and “moments of truth” and thus, other critical elements for a marketer’s success. Making the problem [...]
Read the full article →
January 6, 2011
Starbuck’s CEO Howard Schultz is famous for recognizing that the brand was never about the coffee, but something more. Starbucks has always been about a powerful emotional connection to the experience that it offers through its products and stores. Well, that recognition becomes even more pointed today as the company announced that it is taking [...]
Read the full article →